CHApter 14
The Other Side
of the Job
What Is the Hardest Part of Being a Professional Dog Trainer
By Jeff Todd | Smart Dogs Academy
There are actually several difficult parts of being a professional dog trainer, and surprisingly, not all of them have to do with the dogs.
One of the hardest—and most rewarding—is figuring out what makes a particular dog tick.
Every dog is different. I’ve said that throughout my career, and the longer I do this, the more convinced I am of it.
A young, confident puppy that has never had a bad experience is a completely different training project from a seven-year-old dog that has spent years developing fear, anxiety, reactivity, or separation problems.
You can’t necessarily approach both dogs with the same playbook.
Sometimes You Have to Find the Key
With a difficult or older dog, I may spend quite a bit of time trying to understand what is actually driving the behavior.
Is the dog afraid?
Is it anxious?
Has it learned that aggression makes people back away?
Does it lack confidence?
Has it simply never been taught what is expected?
What motivates it?
What does it trust?
What does it enjoy?
What does it respond to?
Sometimes you find the answer quickly.
Sometimes you don’t.
And that’s where patience becomes extremely important.
I’ve worked with dogs where the breakthrough didn’t happen because I suddenly discovered some magical technique. It happened because I spent enough time with the dog to earn its trust and figure out what would motivate it to participate.
That’s particularly true with older dogs.
If a dog has spent years practicing a particular behavior, you can’t expect to erase that history in a couple of training sessions.
You have to give the dog an opportunity to develop a new history.
Time is your friend.
The Other Difficult Part: The Human Being Holding the Leash
The second difficult part of being a professional dog trainer is sometimes training the owner.
And I say that with a smile because it’s true.
I can train a dog for three weeks, teach it what I want it to know, and send it home looking like a completely different dog.
But then the dog goes home.
And the owner has to maintain it.
That’s where the real work begins.
One of the biggest misconceptions I encounter is the idea that because someone paid for professional training, they’re going to get a remote-controlled dog.
It doesn’t work that way.
I can teach the dog.
I can establish communication.
I can establish behaviors and habits.
I can show the owner exactly how to handle the dog.
But I can’t go home with them.
Well… technically I could, but I’m pretty sure nobody wants that.
Your Dog’s Behavior Is Connected to You
Owners sometimes don’t realize how much their relationship and interaction with their dog influences the dog’s behavior.
The way you handle the leash matters.
The way you give commands matters.
Your timing matters.
Your consistency matters.
What you allow matters.
What you reinforce matters.
And what you do when the dog doesn’t respond matters.
If I teach a dog that jumping on people isn’t acceptable, but the owner comes home and gets excited when the dog jumps all over them, the dog receives two completely different messages.
The dog isn’t confused because it’s stupid.
The dog is confused because we’re being inconsistent.
That’s why owner education is such a major part of what I do.
Being Coachable Matters
One of the most important qualities an owner can bring to a training program is simply being willing to listen and learn.
I don’t expect owners to know everything about dogs.
That’s why they’re hiring me.
But I do expect them to be coachable.
If I tell you, “This is how you need to handle this particular behavior,” and you consistently do something completely different at home, we’re going to have a problem.
Not because the dog can’t learn.
Because we’re teaching the dog two different systems.
I tell clients that my job isn’t just to train their dog.
My job is to teach them how to maintain the dog they’ve helped me create.
That’s a partnership.
You Can’t Buy the Relationship
Another difficult conversation sometimes involves explaining that training doesn’t replace the relationship between the owner and the dog.
You can pay for the best training program available, but your dog still has to live with you.
The dog has to learn that you are the person worth listening to.
You are the person who provides direction.
You are the person who reinforces the behaviors we taught.
And you are the person who ultimately becomes responsible for maintaining those habits.
That’s why I spend so much time teaching owners how to communicate with their dogs.
The goal isn’t for the dog to listen perfectly to me.
The goal is for the dog to listen to you.
The Hardest Cases Can Be the Most Rewarding
Interestingly, some of the dogs that challenge me the most are also the dogs that give me the greatest satisfaction.
When you take a dog that has been fearful, reactive, aggressive, anxious, or completely out of control and begin to see that dog become confident and manageable, it’s incredibly rewarding.
But the real victory is when the owner learns to continue that progress.
That’s when training becomes sustainable.
The dog isn’t simply behaving for the trainer.
The dog has learned a new way of interacting with the people and environment around it.
Dog Training Is a Two-Way Street
After decades in this profession, I’ve learned that successful dog training requires three things: the right approach for the dog, the right expectations from the owner, and consistency from both.
My responsibility is to understand the dog, identify what motivates it, establish communication, and teach the behaviors.
The owner’s responsibility is to learn how to communicate, reinforce those behaviors, and provide the consistency the dog needs.
Neither side can do it alone.
That’s why I tell people:
“I can train your dog, but I can’t own your dog for you.”
Ultimately, the goal is not to create a dog that only behaves when a professional trainer is standing next to it.
The goal is to create a dog and owner who understand each other.
That’s when the training becomes part of everyday life—and that’s when the real transformation happens.